Returns and Customer Service
We value our customers, if you are not 100% satisfied with your purchase, we will promptly refund your money (less shipping _ handling).
In order to accept your return or exchange, you must email us at Customer_service@messianic-mall.com for an authorization number prior to returning the item.
Unauthorized returns will not be accepted or credited. All exchanges must be carefully packaged and protected. Please note that soft sided packaging allows for easy damage in shipping. Please try to re-use the package it was sent in. You must include a copy of your invoice and an explanation for the return.
We cannot accept returns after 30 days unless it falls under our “material quality” guarantee. If your purchase is defective, you must notify us within seven days of delivery and we will replace it. Send all exchanges using some form of shipping that allows you to secure proof of delivery. When your package arrives, we will notify you. Please allow 2 weeks for processing.
Errors and Omissions:
We make every attempt to avoid errors. If you cannot order an item or you get an error, please notify us so that we can take care of the problem. Occasionally a mistake can be inadvertently overlooked. We reserve the right to make any necessary corrections to prices and apologize for the inconvenience. If this does happen, we will do our best to honor the posted price or give you a discount off the correct price.
No matter how sophisticated or impersonal the technology, We sincerely appreciates all of our customers. Our vision is to offer the most honest, dependable customer service in the marketplace.
If you need to speak with us please e-mail us at Customer_service@messianic-mall.com
Copyright 2005-7, Messianic-Mall